Skip to content

Ordering & MOQ

What is the minimum order quantity (MOQ)?

MOQ varies by product type. Paper cups: 50,000 pcs. Paper bowls: 30,000 pcs. Paper boxes/trays: 10,000 pcs. Plastic cake boxes: 5,000–10,000 pcs. Plastic food trays: 5,000–10,000 pcs. Molded pulp trays: 5,000–10,000 pcs. Kraft bags: 20,000 pcs. For first orders, you can often negotiate 20–30% lower MOQ by accepting slightly higher unit pricing or longer lead times.

How long does production take?

Standard production: 15–25 working days after sample approval. Custom print adds 5–7 days. New mold tooling adds 18–22 days (PET) or 28–32 days (RPET). Rush orders: 10–12 days with 15–20% surcharge. Plan for 60–90 days total for first-time custom-tooled orders.

What payment terms do you accept?

T/T 30% deposit, 70% before shipment — standard for first orders. L/C at sight for orders over $50,000. Net 30 terms available after 6+ successful orders. Tooling fees can be amortized across first 2–3 orders; fully credited on cumulative orders exceeding $100,000.

Materials & Compliance

Are your products FDA and EU approved?

Yes. All food-contact packaging complies with FDA 21 CFR and EU Regulation 10/2011. We hold ISO 22000, BRC, FSC, and GRS certifications. Full Declaration of Conformity provided with every shipment — batch-level test data, not just certificates. Third-party audited by SGS.

PE vs PLA vs Aqueous coating — which should I choose?

PE (8–30 GSM): Most economical, best water/grease barrier. Choose for hot drinks, soup, general takeaway. PLA (15–25 GSM): Industrially compostable (EN 13432). Best for cold drinks and eco-branded lines. Costs 30–50% more than PE. Aqueous (absorbed into fiber): Fully repulpable, compostable, 23% less material than PE. Best for hot food trays and EU markets where PPWR compliance matters. Detailed coating comparison →

Are your products PFAS-free?

Our bagasse and aqueous-coated products contain no intentionally added PFAS and are verified non-detect by ISO 17025-accredited third-party lab testing. All products meet EU PPWR 2026 PFAS limits (≤25 ppb individual for food-contact). We provide batch-level test reports upon request.

Customization & Branding

Can you print our logo on packaging?

Yes. Flexographic printing up to 6 colors with Pantone matching. Accept artwork: AI, PDF, EPS at 300 DPI with 3mm bleed. Full 360° wrap printing on cups: only 8–12% more than standard placement but ~3× brand visibility. Digital flexo for short runs under 30K units — no plate fees. Full custom process →

Do you provide free samples?

Stock samples: free, ship in 1–2 working days. Custom samples: $50–200 (fully credited against production order), 7–10 working days. Express shipping worldwide: 3–5 days.

Shipping & Factory Visits

What shipping methods and transit times?

FOB Qingdao — our standard. Sea freight: 20–35 days (EU 28–32, US West 18–22, Middle East 20–25, SE Asia 7–12). Air freight: 5–7 days. Express (DHL/FedEx/UPS): 3–5 days. Full export documentation provided. Regional import guide →

Can I visit the factory?

Yes — in-person or virtual. We're 40 minutes from Qingdao Airport, 30 minutes from Qingdao Port. Virtual audits: live video walkthrough of your production line with real-time Q&A. Third-party audits (SGS, BV, your inspector) accommodated on your schedule without notice. Budget 2–3 hours. Factory details →

Ready to discuss your packaging project?

Send us your requirements — we provide a custom solution and quote within 48 hours.

Request a Quote